Protecting the health and well-being of your family and ours
Update as of 3rd November 2020
Please note, that until 3rd December 2020, we will only be accepting bookings for dining and drinking at Smiths from hotel residents. Our restaurant and bar will be closed to non-residents during this time. You can, however, to continue to use our online form to book a table for dining and drinking in December and to book a table if you are staying with us as a hotel guest.
Update as of 9th October 2020
In-line with the recent ScotGov updates (07/10/2020 and (22/09/2020), all hospitality premises in Scotland must close at 22:00. Between 09/10/2020 and 25/10/2020 this curfew is further extended to the following:
- Non-residents are welcome for food and non-alcoholic drinks, indoors daily, from 06:00 to 18:00. Pre-booking is essential and we are unable to accept reservations after 16:30 to allow for this curfew.
- Resident guests are welcome for food and non-alcoholic drinks, indoors daily, from 06:00 to 22:00. Pre-booking is essential and we are unable to accept reservations after 20:45 to allow for this curfew.
- Alcoholic beverages can only be served outdoors, in designated areas, by licensed premises between 06:00 and 22:00 daily.
- Room service is exempt from this curfew and both food and alcoholic drinks can continue to be ordered from your in-room telephone as per usual.
- Wedding guests attending a pre-booked function, (including non-residents) may continue to purchase and consume alcoholic drinks indoors until 22:00.
- Last orders for food and drinks will be called at 21:30 hours and all resident guests must vacate all public areas by 22:00.
Please note that all hospitality settings must continue to operate Table Service Only service and that face-coverings are mandatory in all indoor settings, (including retail, hospitality, public toilets, museums and dining) unless seated at a table to eat or drink.
Update as of 10th September 2020
In-line with the latest ScotGov update (10/09/2020), we are pleased to announce that weddings in Scotland will now follow the 20/20 rule of 20 people at the ceremony and 20 people at the reception.
However, our restaurants and bars (indoors and outdoors) are now only able to seat a maximum of 6 adults (13 and over) to a table from a maximum of 2 households. Children aged 12 and under are exempt from this restriction. Pre-booking for drinking and dining is essential. Please see the links below for our booking enquiry forms.
Please also note that all persons aged 6 and over are now required to wear a face-covering in hospitality settings when not at your table. Face coverings will be available to purchase in all of our hospitality areas.
Update as of 21 July 2020
Social distancing measures in place
Contactless & card payments
Heightened cleanliness measures
Masks or visors worn by all staff
We are delighted to announce that we will be open again for Weddings from the 23rd July following the guidelines set out by the Scottish Government on limited numbers. We will update the limited numbers at each stage, in line with the changes in regulations outlined by the Scottish Government and amend any requirements accordingly.
Our retail attraction is now open daily from 9 am to 5 pm to visitors for shopping, hot and cold Scottish food and drinks along with our toilets and facilities. Please remember that face coverings are mandatory in retail shops, as per Scottish Government regulations.
We are also very pleased to say, that we will be opening our hotels in a phased approach, starting with our flagship hotel, Smiths at Gretna Green which will open for residents only from the 23rd July. We will open to non-residents from the 1st August for pre-booked tables in our restaurant and bar. To pre-book in advance, please call us on 01461 337007 or email firstname.lastname@example.org.
We are also pleased to announce in our phased re-opening of our hotels that Gretna Hall Historic Marriage House and Hotel will be open from the 25th July for residents only until the 1st August and as with Smiths, you can pre-book tables in our Restaurant, Lounge and Bar for non-resident drinking and dining by calling the hotel directly on 01461 338257 or by emailing email@example.com.
To protect both our visitors and colleagues, we have put in place high-standards of COVID-secure measures, including social distancing, enhanced cleaning processes, hand-sanitising stations throughout our hotels, shops and restaurants and face-coverings for our colleagues in relevant areas.
Further updates, including the information regarding the opening of our third hotel, Greens at Gretna and Old Toll Bar café will be made in due course. Also, any couples due to marry in the coming months can continue to contact our wedding team using our exclusive Wedding Couples contact form, which you can access here.
We would like to take this opportunity to express how pleased we are to be able to welcome you all again, to Gretna Green and we hope to see you very soon!
The Gretna Green Team
Update as of 19 June 2020
We have been waiting for news regarding the opening of Hotels from the Scottish Government. The most recent announcement (18th June) means that we are still not able to open. We are working towards the guidelines of Hotel’s hopefully opening, on the 15th July. We are expecting the next announcement on 2nd July and will update you when we know more.
Update as of 25 March 2020
To support our wedding couples, we have created a new Contact Form for getting in touch with our award-winning Gretna Green wedding team. Click the link below to find out more.
Update as of 23 March 2020
The coronavirus pandemic is ripping the heart out of the country and of our communities of Gretna and Gretna Green. In our family business, the welfare of our colleagues is uppermost in our minds. Our team is working round the clock to manage this unprecedented situation; in good faith trying to balance the essential need for social responsibility and colleague welfare with the fast-moving events.
With immediate effect, following the government announcements at 5 pm on Friday 20th March, we have been contacting all wedding bookings and arranging postponements at no cost. We have been overwhelmed by the understanding and support from our couples, as we do our best to ensure that their dreams for a Gretna Green wedding still come true; just at a later date when it is safe to do so.
We had already closed some properties before the announcement and we then immediately closed all bars and restaurants in hotels and other properties.
Gretna Green Ltd is not accepting any new wedding bookings for dates before 1st August, subject to review as the situation develops.
As of today (23rd March 2020), we have closed all hotels. If we are required by government to provide accommodation for essential workers, we will do so. We have also offered property to the NHS.
We are still offering take-away food for our local community from the Blacksmiths Foodcourt and a range of food essentials from the Foodhall at Gretna Green. Our online shopping services, continue to offer worldwide delivery services for all of our usual brands and products, but we are also introducing, daily, more food, groceries and essential items to support our customers is getting the things they need. Continuing of this will depend on demand.
I would like to thank our colleague teams for their support, understanding and remarkable levels of commitments as we navigate our way through this hellish time together. Thank you also to our customers, who are being so understanding.
On a personal level, it is heart-breaking having to do what we are having to do. Please be assured that we will continue to do our best to do the right thing at the right time for colleagues and future customers alike.