YOUR CLEAN & SAFE STAY

We are officially OPEN and we can’t wait to see you again!

While we’re sure you can’t wait to book your next staycation at Smiths at Gretna Green Hotel, we know you’re anxious to find out what we’re doing to keep you safe during your next visit. Along with slight changes to furnishing layouts and interaction between our team and guests, all areas of our hotel are thoroughly cleaned and disinfected, using top-quality cleaning equipment by trusted brands.

Experience the renowned 4-star luxury of Smiths at Gretna Green alongside the reassurance that you and your loved ones will be in good hands throughout your visit.

Find out more about Ecolab when you click below.

VIEW OUR CERTIFICATE

Social distancing measures in place

Contactless & card payments

Heightened cleanliness measures

Masks or visors worn by all staff

 

ROOMS

Delivering all the same 4-star luxury as before, our guest rooms and boutique suites are now even more hygienic, with particular focus on sanitising high-touch areas.

WEDDINGS

Book your dream wedding as soon as next year, rest assured that you and your guests will enjoy a safe but memorable day with government-guided social distancing measures and hygiene considerations in place.

DRINKING & DINING

From casual snacks in our bar & lounge to fine dining in our 2 AA Rosette restaurant, we strive to deliver both a luxury and hygienic dining experience for all of our guests.

HOTEL TEAM

With careful cleanliness and social distancing measures in place, you and your guests will have full confidence that every moment of your visit will be as comfortable, welcoming and – most importantly – safe as possible.

HOUSEKEEPING

With thorough sanitation and cleaning from our dedicated housekeeping team and special attention given to high-touch areas and objects, you can rest assured that your room will be as clean as it is comfortable.

COVID-19 STATEMENT

Read our full statement regarding everything our experienced Gretna Green Ltd. team are doing to keep you and your loved ones safe in our hotels and the Famous Blacksmiths Shop.


ECOLAB

To ensure the safety of all of our guests, we have partnered up with global leaders in water, hygiene and energy technologies, Ecolab. Our guests’ well-being is at the top of our priorities and we will continue to strive for a clean, safe environment.

Find out more about Ecolab when you click below.

FIND OUT MORE


HOW WE CLEAN YOUR ROOM

Keeping your health and happiness at the heart of our business, all of our rooms undergo a thorough disinfecting by our dedicated housekeeping team in between each guest’s stay. This includes vacuuming, cleaning furnishings and sterilising surfaces, with special attention given to high-touch areas such as light switches, safes and TV remotes.

To minimise unnecessary contact, our housekeeping team will leave your room untouched throughout your stay, while still continuing to deliver you fresh towels, toiletries and additional milk & teabags as required.

Look forward to spending the night in style with full confidence that your room will be clean and safe upon your arrival.


PUBLIC AREAS

With hand sanitising stations readily available at entrances and exits as well as around popular public areas, such as elevator entrances, toilets and reception, all guests can feel comfortable that their safety is our top concern. You will also find Perspex screens fitted along our reception desk and bars, and contactless payments will be greatly encouraged in all areas of our hotel.

Physical distancing and hand sanitising instruction sheets will be displayed all throughout the hotel, and more information or guidance can easily be supplied on request. We will also be taking all staff temperatures daily and all guest temperatures on arrival.